KVKK Clarification Text

As Reset Bilişim Hizmetleri ("Data Controller"), we would like to inform you about the personal data we process within the scope of our services and related activities, in accordance with the Law on the Protection of Personal Data No. 6698 ("KVKK") and other relevant data protection legislation.

Purpose of the Clarification Text

This Clarification Text is prepared to inform users visiting our website, customers benefiting from our services, and our business partners about the purposes of processing their personal data, legal reasons, collection methods, to whom and for what purposes it may be transferred, and the rights you have under the KVKK.

Processed Personal Data

Personal data processed within the scope of services provided by Reset Bilişim Hizmetleri may include:

• Identity Information: Name, surname, company title.
• Contact Information: Email address, mobile phone number, business address.
• Customer Transaction Information: Request information, message content, technical requirements, project details.
• Marketing Information: Usage data collected through cookies.
• Transaction Security Information: IP address, log records.

Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

• Execution and supervision of our services in compliance with the legislation.
• Tracking of requests and complaints, and customer relationship management.
• Preparation of price quotes, management of demo processes, and contract processes.
• Execution of communication activities.
• Planning and execution of information security processes.
• Execution of promotional processes for products and services.

Transfer of Personal Data

In line with the realization of the purposes stated above and to the extent permitted by the legislation, your personal data may be transferred to authorized public institutions and organizations, our legal advisors, and infrastructure service providers. Your data is stored on our secure servers located in Turkey.

Rights of the Personal Data Owner

Pursuant to Article 11 of the KVKK, everyone has the following rights by applying to the data controller:

• To learn whether personal data is processed,
• To request information if personal data has been processed,
• To learn the purpose of processing personal data and whether they are used appropriately for their purpose,
• To know the third parties to whom personal data is transferred domestically or abroad,
• To request the correction of personal data in case of incomplete or incorrect processing,
• To request the deletion or destruction of personal data within the framework of the conditions stipulated in the law,
• To object to the occurrence of a result against the person themselves by analyzing the processed data exclusively through automated systems,
• To request the compensation of the damage in case of incurring damage due to the unlawful processing of personal data.

Application and Contact

To exercise your rights stated above, you can submit your application along with the necessary identifying information in accordance with Article 13 of the KVKK via email to contact@reset.info or in writing to our address at Etimesgut/Ankara/Turkey. Your application will be concluded as soon as possible within the legal periods.